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Start with the common questions below or send a support request.
Frequently asked questions
Clear answers about access, study and course status.
Yes. Lessons, reviews and assessments are available whenever you sign in during your access period.
Your one-time payment includes 12 months of full access from activation.
No. A0 begins with the essentials. The free test estimates your current proficiency range, while the guided course reviews A0 first and advances in order.
B2 is in development; C1 and C2 are coming soon. These levels do not contain learner-facing lessons until publication. The private certificate remains capped at B1 in version 1.0.
Current Spanish from Spain, with short notes where important Latin American usage differs.
No. Learning uses written explanations, original audio, interactive practice, dictation and speaking activities.
Yes. The interface is responsive and supports keyboard, touch and common modern browsers.
No. It is a private KINTAVOR course-completion certificate and only states the level actually completed, currently no higher than B1.
No. The tutor supports language learning and does not provide medical, legal, tax or immigration advice.
Any content from B2, C1 and C2 published while your paid access remains active is added at no extra cost.
Contact support
We reply to account and technical questions by email.