Template prepared on 12 August 2026
Contact and support
Document customised for the specified operation and marked as reviewed by the person responsible for the installation.
Channels
Indicative support hours or response time: Send support enquiries and complaints to contacto@kintavor.com, call +34 691 60 89 96, or write to the address in the legal notice.. This target does not alter statutory deadlines.
| Reason | Configured channel |
|---|---|
| Information and access support | contacto@kintavor.com |
| Invoicing, cancellation and refunds | soporte@kintavor.com |
| Privacy and GDPR rights | privacidad@kintavor.com |
| Postal address | Calle Nerine 1, 28019 Madrid, Spain |
Secure form
The form requests only a name, email, category, subject and message. It must include CSRF protection, rate limiting, validation, privacy-respecting spam prevention and confirmation that does not reveal whether an account exists.
Do not send passwords, keys, tokens, complete card details, unsolicited identity documents or sensitive real configurations. For a technical issue, use internal identifiers and anonymised data.
Enquiries for external providers
KINTAVOR does not manage accounts, costs, availability or incidents involving cloud services or external tools chosen by students. Use each provider's official support.
Sources and date accessed
- Regulation (EU) 2016/679 (GDPR) · accessed 2026-08-12
- Law 34/2002 (LSSI-CE) · accessed 2026-08-12